09/01/2023

Retirees: SERS Member Data Not Exposed In PBI Software Vulnerability

A number of retirees have reported receiving a letter from PBI (Pension Benefit Information, LLC), indicating that personal information about the retiree was on a server that had been exploited by an unauthorized third party.

Please know that SERS does not make use of the servers involved.

PBI provides audit and address research services for insurance companies, as well as pension funds and other organizations. While we do contract with PBI for their audit services, we do not make use of the company’s MOVEit Transfer servers.

08/17/2023

Regional Office In-Person Services Interrupted, Staff Remain Available While Working Remotely

SERS regional offices will be closed to in-person visits over the next few weeks to allow for tech system maintenance, as listed in the following schedule:

          Bensalem: 8/22/2023
          State College: 8/24/2023
          Wilkes-Barre: 8/24/2023

Staff will continue to help members while working remotely.

You can contact a Defined Benefit Plan (pension) specialist at ra-SERSretc@pa.gov or 1.800.633.5461.

You can reach a Defined Contribution Plan or Deferred Compensation Plan specialist at 1.866.737.7457.

08/03/2023

Regional Office In-Person Services Interrupted, Staff Remain Available While Working Remotely

SERS regional offices will be closed to in-person visits over the next few weeks to allow for tech system maintenance, as listed in the following schedule:

          Seneca: 8/9/2023
          Pittsburgh: 8/10/2023

Staff will continue to help members while working remotely.

You can contact a Defined Benefit Plan (pension) specialist at ra-SERSretc@pa.gov or 1.800.633.5461.

You can reach a Defined Contribution Plan or Deferred Compensation Plan specialist at 1.866.737.7457.

07/28/2023

Montoursville Regional Office Closed to In-Person Visits Aug. 1

SERS’ Montoursville Regional Office will be closed to in-person visits on Tues. Aug. 1, 2023, to allow for equipment installation.

Staff will continue to help members while working remotely.

You can contact a Defined Benefit Plan (pension) specialist at ra-SERSretc@pa.gov or 1.800.633.5461.

You can reach a Defined Contribution Plan or Deferred Compensation Plan specialist at 1.888.773.7748.

07/25/2023

Penn SERS Board Approves Strategic Plan Outlining a Digital Transformation
Hires NEPC as Real Estate Investment Consultant, Invests $100 Million in Private Equity

The Board of the Pennsylvania State Employees’ Retirement System, meeting at the AFSCME 13 Conference Center earlier today, approved a strategic plan to expand retirement service delivery options.

Learn more

07/25/2023

Partial-Day Closing Friday

SERS offices will be closing at noon on Friday, July 28, 2023, for necessary building HVAC repairs. The repairs require a power outage in SERS Central Office, impacting our data systems. During the repair work, the phone system also will be unavailable.